Privacy Policy
Effective Date: June 2026
Lux Wireless respects your privacy. This policy explains how we collect, use, and protect information submitted through the service availability checker and related lead workflows.
Information We Collect
When you submit the availability form, we collect your name, phone number, service address, TCPA consent record, consent timestamp, and technical request details such as IP address and browser information.
We do not collect Social Security numbers, payment card data, or government-issued identification through this form.
How We Use Information
- To check service availability at the address you provide.
- To contact you about service options, promotions, and account setup.
- To maintain compliance records, prevent misuse, and improve operations.
Consent to be contacted is not a condition of purchase. Standard message and data rates may apply, and you may opt out of text messages by replying STOP.
Sharing
We do not sell personal information. We may share lead details with authorized Lux Wireless sellers, partner stores, service providers, or legal authorities when required to operate the service or comply with law.
Retention And Requests
Lead and consent records are retained as needed for operations and compliance. To request access or deletion, contact the privacy team with your name, phone number, and submitted service address.